Irda — no refund or no policy documents given

Address:	742101
Website:	policybazer.com / pnbmetlifeterminsurance

The pnb met life term insurance been done on 13 to 19 th of december 2017 but still up to today's date neither the policy been issued or the policy premium been refunded back. Only this documents and medical is been showing status pending. Actually the policy been done through policy bazer.com. So please give the policy documents else refund back my premium money.
Tapas roy
3/19 k. K. Banerjee road
Po - berhampore
District - murshidabad
West bengal 742101
Email : tapasroy. Tax.@gmail
Mobile - [protected] / [protected]