[Resolved] Irechargeonline.com — Regret the recharge of Rs. 920 and amount not transfer | |||||
I made two times IDEA postpaid payment for Rs.920 with my HDFC & SBI credit card. Amount got deducted but recharge was unsuccessful. A mail from [protected]@irechargeonline.com informed that the amount will be credited to e-wallet for later recharges. There is no e-wallet and I checked for rising a new ticket for refund of Rs.920/-. But it was showing an error :Your account has been suspended please contact your account administrator ([protected]@irechargeonline.com).Im not sure what next to be done.kindly let me know the refund procedure via mail on [protected]@gmail.com as irecharge dont have a customercare number. Provide your contact number or u can contact me at [protected] or [protected] Below is my transaction IDs: 653C13P106O4Y2HU02O5 46QA4NQI846583GY588R Regards, Ashok [protected]. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved iRechargeOnline.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
As per your telecon with our customer service associate on 31st May 2015, we wish to affirm that your aforesaid concern has been discussed and Resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 31st May 2015, we wish to affirm that your aforesaid concern has been discussed and Resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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#4, Basava Nagar, Kotilinga Nagar, Gokul Road, Hubli, Karnataka, India - 580030
We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.
Thanks & Regards,
Customer Care, Idea Cellular