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[Resolved]  Iredeem.in — benetton bag: axis offer

I had deposited money in axis offer period and got a coupon code to redeem through iredeem. After several times i tried, it got redeemed and gave a transaction id. However i did not received it yet. My transaction id for benetton bag through axis is [protected]. But i have not received the bag so far, neither i can track it. Please resolve the issue.
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Feb 25, 2019
Complaint marked as Resolved 
iRedeem.in customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2019
iRedeem.in Customer Care's response Dear Customer,

Apology for inconveniences
You have placed the order on 18th Jan 19
You will Received your product within 10-21 working days
You will get a sms notification once your product has been dispatched

Regards,
Team Iredeem
Jan 27, 2019
Updated by Shru1603 Ok thanks
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I redeemed the offer under Hdfc offers page in December but it's February now and I still haven't got the blue Benetton bag
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