[Resolved] Iredeem.in — fake defective ucb watch

Ramkumar1996

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I ordered a benetton-12f-br-watch through hdfc net banking portal which was said to be as an offer.
I received my order.

The benetton-12f-br-watch received is sub-standard fake product. The back panel shows that it is duplicate.
Also
The key of the watch is slightly out of place, and makes noises like not fitted properly which terms it as a defective product.
Overall the order was a waste of time and money.

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Apr 28, 2019

Complaint marked as Resolved

iRedeem.in customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2019

iRedeem.in Customer Care's response Dear Customer,

Thank you for mailed us.
Kindly do the mail on [protected]@iredeem.in regarding your issues and attached image of the product.
We will check and solve your issues within 24-48 working hours.

Regards,
I redeem

Mar 30, 2019

Updated by Ramkumar1996 I have done all those processes.

I reply i got was that I had to return the product to an address in Mumbai and then my refund would be processed.

What do you think of yourselves?
I reside in Bangalore
I can't come to Mumbai to return the product. Neither will I send it by post.

What makes you think I am gonna spend so much to get your stupid refund of Rs.412.?

First You deliver me a fake product and then you have the audacity to speak to me like that?

Listen up,
You either refund the amount my amount paid back to my account or else I'll take this to the consumer court.
And I'll definitely sue you guys.

Next time you reply to me, better be that my amount is refunded.