ITC — Duplicate product on portal Flipkart

Ravikuchhal

Jun 7, 2021

Address:

3P India

Due to lockdown I have to buy face cream Charmis from online portal Flipkart.
I'm really sorry to say that the portal is supplying duplicate product which is definitely denting the name of ITC.
The product I received has no MRP, no Expiry, no Batch number even the label is in form of sticker which is pasted very poorly.

I have never seen sticker on Charmis rather the bottle is well printed.

+2 photos

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ITC customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2021

ITC Customer Care's response Hi,

We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

Regards,
ITC Cares