| Address: | Paschim Vihar, New Delhi, Delhi | | Website: | ITC Food atta |
Bill Date - 25 May 2019
5kg Atta ITC Aashirvaad Select
Batch Number - 07BH
Packed Date - 7 May 2019
On opening the sealed 5kg pack of ITC Ashirvaad atta with packaged date of 7th May 2019, found hundreds of LIVE worms. Due to their white in colour they were a bit difficult to identify.
Made a complaint to ITC as well on Social Media, ITC agreed that the pack had infestation but the only resolution they had was to replace the pack and close the complaint, without any further investigation. Is this the way the big brands deal with our health? Why is taken so lightly? Why ITC does not take a proper responsibility to get the Food tests done?
On top of it, their Marketing head - Suresh is calling and using abusive language and threatening to return the packet back and close the case because as per him replacing the infected pack with a new pack ends ITC responsibility and I should stop putting it on Social media. He also asked me to take the complaint off from the Social Media.
ITC is just trying to play with the evidence to save its name.
Need proper check done with the reason behind the infestation and why was the costliest and such a big brand so irresponsible and careless to let such stuff happen? Was this information helpful? | 
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