ITC — Order not delivered - #60912

Hi,

Despite of writing thousand emails and phone calls on customer care you people don't revert.

I have received an email stating that you have already delivered the entire order, howeverI HAVEN'T received the ORDER. It was my biggest MISTAKE to TRUST and order from your website, I would have ordered from Amazon or flipkart only. In my order I just received a STALE green pea packet which packed with a CELLOPHANE TAPE, during the covid situation all around the world do you expect the customers to eat or receive the unhygienic packaging??This STALE PACKET is of no use to me have kept it as it is you can get that collected .

Such UNPROFESSIONAL BEHAVIOR was never expected from a big name like yours. You guys are repeatedly marking my ticket resolved without solving the issue. This was my first and the last order at your website also I will definitely spread this to my Colleagues, Friends and Family, and will make SURE that we are NOT placing any orders to your website

YOU GUYS HAVE HUMILIATED ME

Thanks,
Sneha