[Resolved]  Itzcash — Cancelled Ticket amount refund from ITZ

Address:Mumbai City, Maharashtra, 400013
Website:www.Itzcash.com

I cancelled my ticket on 14th June, 2017 which i booked via ITZ'S payment gateway. The amount should have been refunded by 17th June, 2017 but has not been refunded even after 10 days. According to IRCTC the ticket has been cancelled and the amount has been sent to ITZ but the refund has not been credited to my account.
Cancellation id- [protected].
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Aug 1, 2017
Complaint marked as Resolved 
ItzCash Card customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2017
ItzCash Card Customer Care's response
Dear Sir,

Kindly provide your contact no and correct transaction details enabling us to check and resolve your query.

Regards,
ItzCash Customer Care Team.
Complaint comments 

Comments

I had cancelled my ticket on 30- sep- 2017, which is booked via ITZ.
Now the status showing in irctc is refund has been sent to ITZ, but i my bank account has not credited till date.
My transaction id - [protected]

REFUND ID - [protected]
Contact no# [protected]

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