[Resolved]  Itzcash Card — Unauthorized payment detected

Address:New Delhi, Delhi
Website:[email protected]

Respected sir,
I am requesting daily since 5 to 7 days for imps transaction slab. But they always replies that your salb has been started and contact with area sales officer for further information. But they do not find any satisfactory answer by contacting sales officer. Sir if we are on the wrong then you are also on the wrong because we did not find any knowledge about this slab system. We thought this is for slab amount and our imps transaction is 20 lakhs and above per month. So we selected unlimited amount slab. But when rs 20150 was deducted from our wallet then we contact our distributor then we came to know about our mistake that this is for imps transaction slab. And our imps transaction is from 200 to 300 left transaction is done by neft. So we request you please give us 250 imps transaction slab and please cancel the unlimited transaction slab plan and us our reduced amount and return it in our wallet. Please take action very soon so that we can cooperate in your business with our all energy and zeal.
Ajay kumar chauhan
[protected]
Itzic56588
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Mar 30, 2017
Complaint marked as Resolved 
ItzCash Card customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2017
ItzCash Card Customer Care's response
Dear Sir,

As discussed your query has been attended and shall be resolved by 15th Feb '17. Request you to bear with us till then.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Regards,
ItzCash Customer Care Team
Feb 15, 2017
Updated by Ajay bhal
NO Respons itzco. IMPS Transfer slab changing but my deducted amount no return at 15/02/17. PLZ Return my deducted Amount[protected]=14950) PLZ .Return my Amount.
Feb 15, 2017
Updated by Ajay bhal
sir my money din not refunded to my wallet and my IMPS transaction slab had been updated but the balance amount did not credited to my wallet . please solve my problem as soon as possible.
Feb 16, 2017
Updated by Ajay bhal
sir I am continuously complaining about IMPS transaction slab from 3-2-2017 to till date.
but yours team did not solve my problem. On[protected] through email Docket no.[protected] you confirm us that our deducted amount will be returned up to[protected].
MY IMPS transaction Slab had updated for 1000 transactions but my debited amount did not credited to my wallet .according to 1000 transactions slab rate Rs 5175. and my deducted amount was Rs 20125 . So please my remaining amount Rs 14950 return in my wallet as soon as possible so that we can do our work with our full energy.Thanku

AJAY KUMAR CHAUHAN
[protected]
ITZIC56588
Verified Support
Feb 16, 2017
ItzCash Card Customer Care's response
Dear Sir,

As discussed your query has been attended and shall be resolved by 24th Feb '17. Request you to bear with us till then.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Regards,
ItzCash Customer Care Team.
Feb 24, 2017
Updated by Ajay bhal
sir we had registered a complaint against ITZ cash company whose Complaint Idno is - 1490075. according to you when we contact to the ITZ company then they give us a date[protected] and said our problem will be solved up to this date.but they updated our IMPS transiction slab but did not refunded our money till now. we informed you again on[protected] that our money is not refunded yet . then we recieved a reply from you that the company will refund our money up to[protected] but the money is not refunded yet. so sir please take action against this.
Feb 25, 2017
Updated by Ajay bhal
Sir, my money refunded by itz cash so plz sir my request complent rejected for future Thanks again
Verified Support
Feb 27, 2017
ItzCash Card Customer Care's response
Dear Sir,

Spoken with Mrs. Mamta Chauhan on [protected] who confirmed that problem has been resolved.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Regards,
ItzCash Customer Care Team.
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