[Resolved] Ixigo — amount debited but refund not initiated | |
Through my recent transaction in ixigo, an amount of rupees 1957 has been deducted from my amount.. When i was trying to book a ticket, due to some technical issues the transaction was failed but the amount was deducted, and the refund was not initiated.. I request you to look into this matter a initiate a refund for me quickly... Booking id : ixitr[protected] Was this information helpful? | |
Mar 8, 2020 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Feb 03, 2020 Ixigo Customer Care's response Hey Deep, Greetings from ixigo We apologize for any inconvenience caused and we wish to inform you that your booking: IXITR[protected] could not be confirmed as the transaction failed. The refund has already been initiated and will reflect in your bank account in 7 days. You should get this amount from "Le Travenues Technology / ixigo" in your bank account. Please reach out to us here if you have any other concerns. Thanks, Team ixigo | |
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