[Resolved]  Ixigo — amount debited but ticket booked is not found

Hi, my name is velanie fernandes. I had booked a flight ticket from bombay to goa using upi id mode of payment worth rs 2359 from ixigo app on 17th oct 2019. The amount is been debited but im unable to find the ticket or confirmation on it. Please refund my money asap. As my trip is urgent and i have no money to make an another booking. Using the ixigo app amount is been credited to le traveneus technology pvt ltd.
Please do the needful
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Nov 19, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2019
Ixigo Customer Care's response
Hi Surbhi,

Greetings from ixigo!

Please share the email ID or mobile number used while booking.

You can also share the details at [protected]@ixigo.com

Looking forward to your response.

Regards,
Team ixigo!
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