Ixigo — amount deducted but booking is still pending

 
1 Review
Solan, Solan District, Himachal Pradesh, India
 Vasundhara Panwar on Mar 21, 2019
Hey this to inform u dat jst few minutes before i booked ticket through the ixigo wid the details name - Vasundhara Raj And email - [email protected] The amount was deducted but the booking is not done it is still pending... Kindly help me out asap to refund my money.. Am attaching the screenshot of amount deducted nd mail dat i received frm ixigo...
Kindly contact me on [protected] asap

amount deducted but booking is still pending

Complaint Status


[Mar 22, 2019] Ixigo customer support has been notified about the posted complaint.
Verified Support
Ixigo Customer Care's response, Mar 23, 2019
Hi Vasundhara,

Greetings from ixigo!

Please be informed booking against the shared id had failed and refund shall reflect into your bank account within 5 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement.

Rest assured! Your money is safe and will surely be refunded to your bank.

In case of any further assistance, please write back to us at [email protected]

Regards,
Team ixigo.
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    Ixigo - amount deducted but booking is still pending