[Resolved] Ixigo — amount deducted but not generated e-ticket | |||||
I booked train e-ticket satur (Srt) to chennai egmore (Ms) on 11.01.2019 Journey date: 20.01.2019 Suvitha spl train Amount 1215.49 deducted by Le travenues tech p ltd (Bank message) But e-ticket not generated So, check and verify And refund amount. Thank you - jeyaraj gopal Amount deducted company address: Le travenues technology pvt ltd 2 nd floor, veritas building Behind ibis hotel, Sector 53, Golf course road - gurgaon -122003 Haryana-india Was this information helpful? | |||||
Feb 20, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jan 15, 2019 Ixigo Customer Care's response Hi Jeyaraj, Greetings from ixigo! We couldn't find your details. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better. You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app. Looking forward to your reply. For further assistance please write to us at [protected]@ixigo.com. Regards, Team ixigo. Verified Support Jan 20, 2019 Ixigo Customer Care's response Hi Jeyaraj, Greetings from ixigo! Thank you for writing in. Please be informed refund of Rs 1215.49 against the shared transaction has been initiated and shall reflect into your bank account within 2-3 working days as per bank refund policies. Rest assured! Your money is safe and will surely be refunded to your bank. For further assistance please write back to us at [protected]@ixigo.com. Regards, Team ixigo. | |||||
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Sir, I booked a bus ticket from (Lucknow to Agra which was of 19jan 2019) and my amount was deducted from my account but the ticket was not generated. I booked the on 16 jan 2019 .please refund my amount
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2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
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