[Resolved]  Ixigo — amount deducted but ticket booking pending no status update

I booked a ticket from bhopal to banglore for 2nd july 2018 but booking status is pending. I booked on 10th may at about 0348hrs. It's been quite a few hours that there has been no status generated and payment has been made successfully. I am not able to book my ticket now as it is an urgent requirement. Please do the needful and refund my amount as soon as possible.
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Jul 13, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Jun 10, 2018
Updated by Tush0808
Still reflecting same pending status. Please refund my amount. It is too emergency.

Verified Support
Jun 12, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

Please be informed booking against the shared id is failed and the refund shall reflect into your bank account within 5-7 working days as per bank refund policies.

Rest assured! Your money is safe and will surely be refunded to your bank.

For further assistance feel free to write to us at [protected]@ixigo.com.

Regards,
Team ixigo
Complaint comments 

Comments

I have cancelled my ticket from new delhi to bangalore...and want my money back...
Pls refund my cancel money ...as early as possible..
I need this money urgent...
I want to know that the money will refund in my account or not. ??
It will be highly thankful to you...please refund this in 2-3 days...
Thanks...

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