[Resolved] Ixigo — amount deducted but ticket not booked-bus ticket | |
I was trying to book bus ticket (On 08.05.2018 for journey on 08.05.2018) from bokaro (Jharkhand) to kolkata (West bengal) in royal cruiser bus (Departing from bokaro @ 10:45pm). After payment some error occurred and seat not booked but amount deducted from bank account. Refer transaction id [protected], inr 1977/- deducted from bank account while booking bus ticket through ixigo mobile app. But ticket not booked. Please confirm reversal of amount in bank. Was this information helpful? | |
Jun 12, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support May 10, 2018 Ixigo Customer Care's response Hi AklankGreetings from ixigo! As discussed over the call, your concern has been escalated to Redbus keeping you in the loop and the same will be addressed shortly. We seek your patience in the meanwhile. For any further assistance, you can write to us at [protected]@ixigo.com. Regards, Team ixigo | |
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