[Resolved] Ixigo — amount deducted from account but ticket is not generated | |
I recently had tried to book train ticket from ludhiana junction to new delhi through ixigo train app and gone for upi google pay payment. After my account got debited with an amount of rs.288.68 it doesn’t redirect me to the ixigo payment page and i didn’t receive any other confirmation regarding this. These don’t have a customer care service also. Please help me Was this information helpful? | |
Nov 10, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Oct 08, 2019 Ixigo Customer Care's response Hi, Greetings from ixigo! Sorry, we couldn't find your details. Kindly share your booking/Trip ID starting from "IXITR", so that we can get this checked at the earliest. You can find this Trip ID in the email or SMS that you would have received from ixigo or you can also find it in the 'transactions' section on the ixigo app. Please mail us the details at [protected]@ixigo.com. Looking forward to your response. Regards, Team ixigo! | |
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