[Resolved] Ixigo — amount deducted from bank but train ticket not booked | |||||
Sir a day before yesterday iam booking a ticket from new delhi to amritsar of amritsar shatabdi train in executive class of rs. 1749/- which runs in evening 4.30pm from delhi to amritsar on a name of gurpreet singh but the amount deducted from my bank account and ticket is not booked so plz solve this problem as soon as u can plz reply iam waiting. Was this information helpful? | |||||
May 27, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Apr 21, 2018 Jasjyot kaur's response My problem is not resolved yet
Verified Support Apr 24, 2018 Ixigo Customer Care's response Hi Gurpreet, Greetings from ixigo! We would like to inform you that the refund for your failed booking has been initiated and would reflect into your bank account within 5 days as per bank refund policies. Rest assured! Your money is safe and will surely be refunded to your bank. For any further assistance feel free to write at [protected]@ixigo.com. Regards, Team ixigo | |||||
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2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
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Greetings from ixigo!
As informed you over the mail on 24th of April the refund of Rs 735 for your failed booking has been initiated on 23/04/2018 and would reflect into your bank account within next 2-3 working days as per bank refund policies.
Rest assured! Your money is safe and will surely be refunded to your bank.
Feel free to write to us for any further assistance on trains@ixigo.com.
Regards,
Team ixigo