[Resolved]  Ixigo — amount did not refund booking id:ixitr[protected]

Hai.
I had booked my train ticket on ixigo and the amount transation had done successfully but last i had loos my password and i did not get my tickect
So the booking had failed. So the deducted amount of 230 did not refunded till today
Id number id:ixitr[protected] i had wite till 5 days and amount did not refunded can u take necessary arrangement for refunding the amount as soon as possble.
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Jul 19, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
Ixigo Customer Care's response
Hi Sanjeeb,

Greetings from ixigo!

Thanks for writing in. We would like to inform you that we haven’t received any credit against the shared id as transaction was not completed. Hence request you to please check with the bank concern regarding the same.

For any further assistance feel free to write in at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Comments

Due to some problem i cant travel on bus today which was booked today morning 11/6/18 no response to cancel the money and refund it please cancel and refund it
Ashwini Ragavan's reply, Jun 11, 2018
As soon as possible please cancel my bus ticket and refund it bus ticket no 73d2ua6b bus name vinayaka motors a/c chennai to banglore today 9.30 pm

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