[Resolved] Ixigo — amount not refunded

Aby Sebastin

from Chennai, Tamil Nadu

Address:

600053

I hve booked three tickets on 1/4/2018 from madras to allapuzha through ixigo app train no 22639 allapey express. My booking id no is ixitr[protected]. Amount was been deducted from my account but not refunded., message showing as payment successful booking pending.

Please do the needful initiative at your earliest

Regards

Aby sebastin...

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May 14, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

Ixigo Customer Care's response Hi,

Greetings from ixigo!

We would like to inform you that we haven’t received any credit against the shared id as transaction was not completed. Hence request you to please check with the bank concern regarding the refund.

For any other assistance feel free to write in at [protected]@ixigo.com.

Regards,
Team ixigo