[Resolved]  Ixigo — booked 2 train ticket on 31 jan 2020 payment was requested by [protected]@axisbank on my bhim upi i paid the

Sir,
My name is amrik singh ladhi
I booked 2 train tickets as on 31jan 2020 for which [protected]@axisbank requested for the payment of the tickets on my bhim upi i made the payment but my tickets booking was unsuccessful and the payment was successful. The transaction no.[protected] the timing of payment was 15:36:43 the amount paid was=₹1315.40.
Please refund my amount.
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Mar 8, 2020
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2020
Ixigo Customer Care's response
Hi Amrik,

Greetings from ixigo

This email is in regards to your above concern.

We regret but we are unable to find the details from the shared transaction id. Please help to share your contact details with us at [protected]@ixigo.com and we will reach out to you.

We will wait for your reply.

Thanks,

Team ixigo
Complaint comments 

Comments

In process to book my rail ticket from Mumbai to surat on 27 th Jan 2020 on ixigo app, amount of rs. 585.40 deducted from my account but ticket has not been booked my Transaction ID no. Is[protected] dated 27 jan at 16.50.16 pm pl reverse the entry and send my amount back. My transaction I'd is[protected]

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