[Resolved] Ixigo — booking id: ixitr[protected] not refunded 725/-

Matesh

from New Delhi, Delhi

Address:

churu, Churu, Rajasthan, 331001

"Hi Matesh

Your Churu - Vapi train booking could not be confirmed. You can click here to re-book your ticket at no additional cost till 12:02 PM. Post that, refund will be initiated, which should reflect in your account within 5 working days depending on your bank." Date-02.05.2019
this massage show on my mail. but no any responce yet . that is your policy

Booking Id: IXITR[protected]
Train Name: Vivek Express
Date of Journey:[protected]

Was this information helpful?

No (0)

Yes (0)

Jul 8, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

May 26, 2019

Ixigo Customer Care's response Dear Matesh,

Thank you for contacting ixigo

We have already processed refund for the booking IXITR[protected]. The information for the same has been sent to you email ID- b****[protected]@gmail.com

Please write back to us at [protected]@ixigo.com for more information or assistance.

Regards
Team ixigo

Verified Support

May 30, 2019

Ixigo Customer Care's response Dear Matesh,

Thank you for contacting ixigo

We have already processed refund for the booking IXITR[protected]. If the refund is still not reflecting, please share your updated bank statement from the debit date to till date at [protected]@ixigo.com so that we can share the same with our financial team for further investigation.

Please write back to us for more information or assistance.

Regards
Team ixigo