Ixigo — booking of ticket

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Yesterday itried to book the ticket from chapra to chandigarh on 2.1.2018, bu debit card of syndicate bank,
I tried to ge pnr no of the dibrugah-chandigarh express in the name of atulya anubhav 19years, i tried to get pnr but could not get. I thought booking was not done but after three times tried butcould not be succeeded but from my bank account amount was deducted, it means total rs1545.00was deducted from that account. No.[protected]
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Hi,

Greetings from ixigo

We're really sorry to hear that. We'd like to inform you that if ticket has not been issued then your complete amount will be auto-refunded in 5-7 working days depending on your bank. Please be assured that your amount is completely safe. We'd request you to please initiate a fresh booking using a different bank account. For any assistance, you can write to us at [protected]@ixigo.com

Thanks for your cooperation!

Regards,
Team ixigo

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