Submit a Complaint
Railways
Ixigo

[Resolved]  Ixigo — Bus Ticket not booked

I booked a bus ticket from agra to hansi, the amount was deducted from my bank account but i didn't get any confirmation or any booking message from the service provider and in app my booking are not there .

I attach the proof of payment as well as the screenshot of your app's booking section.
Please help me as soon as possible
+2 photos
Was this information helpful?
No (0)
Yes (0)
Oct 3, 2020
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2020
Ixigo Customer Care's response Dear Customer,

We trust this is resolved and you have received the amount back.

Let us know for any further help via www.ixigo.com/help

Thanks
Team ixigo
Complaint comments 
3 Comments

Related Ixigo reviews

[Resolved]Ixigo - Payment complete but Booking failed.[Resolved]Ixigo - Refund not credited to the source account[Resolved]Ixigo - Flight ticket cancellation problem[Resolved]Ixigo - Amount deducted from account but my flight ticket-round trip has not been confirmed.[Resolved]Ixigo - No Show Refund
View all 2400 Ixigo Reviews

Comments

Tickets was not confirmed but money debited in my account

Reply
Please refund my money fast
Reply
Tickets was not confirmed but money debited in my account
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    354
    Resolved
    1515
    View all 2400 Ixigo reviews & complaints
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information