[Resolved] Ixigo — canceled train but refund not being issued | |
I booked a ticket of indian railways through ixigo. It was for 11 dec 19 trip id ixitr[protected], mariani jn-new delhi. Wed, 11 dec. ₹10, 737 Pnr: [protected]train 12423 dibrugarh rajdhani. Train was partially cancelled and instead of originating from dibrugarh it started from guwahati due caa protests. I was supposed to board from mariani jn and train did not touch the station due partial cancellation. A tdr was filed by me. I am getting no response in spite of repeated calls to ixigo, irctc, indian railways a tdr was filed by me [protected]: tdr Please help me out to get my refund or what legal recourse should i take after 90 days of tdr elapses on 11 march 2020. Regards Wing commander pk pandey Was this information helpful? | |
Mar 8, 2020 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Feb 05, 2020 Ixigo Customer Care's response Hi Mr. Pandey, Greetings from ixigo Please be informed that the TDR is still pending from IRCTC. We will process the refund as soon as this stands approved and IRCTC processes the refund. For anything else, feel free to write back to us. Thanks, Team ixigo | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
2400
Pending
355
Resolved
1516
View all 2400 Ixigo reviews & complaints
+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
View all Ixigo contact information
Post your Comment