[Resolved]  Ixigo — cash deducted but ticket was not generated

Address:403401
Website:www.ixigo.com

Dear ixigo,

Today morning i tried to book ticket from goa to chennai in ixigo via cleartrip.
The money was deducted but the ticket was not generated.
After waiting for 2 hrs and trying to find customer care number which ddnot yield me anything i booked again the ticket.
Please say will you refund the cash to bank account?
Can you please look into this concer.

Email: [protected]@gmail.com

Regards,
Hari krishnan ss
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Aug 6, 2021
Complaint marked as Resolved 
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Comments

Hi,

Greetings from ixigo

We're really sorry for the inconvenience caused. We have escalated your concern to Cleartrip & it will be resolved in 24 hours.. You can also call on[protected] for any booking related assistance.

Thanks for your cooperation!

Regards,
Team ixigo
Dear Hari Krishnan,

Greetings from ixigo

We have escalated your concern to Cleartrip & same will be resolved in 12 hours. We appreciate your patience in the meanwhile.

Thanks for your cooperation!

Regards,
Team ixigo

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