[Resolved]  Ixigo — cashback not received

Address:332710
Website:Sasti ticket

Hi team,

I have booked a flight from ixigo mobile application as a new user with"twice600" coupon code to get an eligible cashback of rs 600 as ixigo money in 48 hrs after booking confirmation.

I have not received cashback money in my account yet.

Below are may details,

6e 625 indigotrip id: prl05dpgxsy | pnr: vez2fj
Delhi to ahmedabad

Reference number : prl05dpgxsy
Generation time : 06-jan-2018, 13:05:39
Booking status :
Confirmed

26/02/2018 - new delhi to ahmedabad - by air
Flight : indigo, 6e-625
Departure : 22:50, mon 26-feb : new delhi, in (Delhi indira gandhi intl - del) : terminal 1
Arrival : 00:25, tue 27-feb : ahmedabad, in (Sardar vallabh bhai patel intl - amd)
Class : economy

Name status airline pnr
Mr salman khan (Adt) ok vez2fj
Was this information helpful?
No (0)
Yes (0)
Jan 8, 2018
Complaint marked as Resolved 
E-mail Id - [email protected] Mo.- 8387896786
Ixigo customer support has been notified about the posted complaint.
Jan 08, 2018
Updated by Sonu Rangrej
Hi team,

I have booked a flight from ixigo mobile application as a new user with"TWICE600" coupon code to get an eligible cashback of rs 600 as ixigo money in 48 hrs after booking confirmation.

I have not received cashback money in my account yet.

Below are may details,

6E 625 indigotrip id: PRL05DPGXSY | pnr: VEZ2FJ
Delhi to Ahmedabad

Reference Number : PRL05DPGXSY
Generation Time : 06-Jan-2018, 13:05:39
Booking Status :
Confirmed

26/02/2018 - New Delhi to Ahmedabad - by Air
Flight : IndiGo, 6E-625
Departure : 22:50, Mon 26-Feb : New Delhi, IN (Delhi Indira Gandhi Intl - DEL) : Terminal 1
Arrival : 00:25, Tue 27-Feb : Ahmedabad, IN (Sardar Vallabh Bhai Patel Intl - AMD)
Class : Economy

Name Status Airline PNR
Mr Salman Khan (Adt) OK VEZ2FJ

Verified Support
Jan 17, 2018
Ixigo Customer Care's response
Hi Sonu,

Greetings from ixigo!

We hope your query has been resolved.

For any further assistance you can write to us at [protected]@ixigo.com.

Regards,
Team ixigo
Complaint comments 

Comments

Sir I want to ask y my amount deducted

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information