[Resolved] Ixigo — cashback of rs. 750 not received

 
5 Reviews
 Animesh Khanna on May 17, 2018
Recently booked a flight ticket from pune to delhi of 21st june 2018 vide trip id emt45908598 in vistarauk 992. As a commitment provide of rs. 750 as cashback in the form of ixigo money i retained the services of ixigo. After making the flight ticket, i was shocked to see that till now i havent received any ixigo money as committed by the ixigo
I hope for expedite resolution of this issue

Complaint marked as Resolved Jun 17, 2018

Complaint Status


[May 17, 2018] Ixigo customer support has been notified about the posted complaint.
Verified Support
Ixigo Customer Care's response, May 17, 2018
Hi Animesh,

Greetings from ixigo!

The ixigo money for Booking ID: EMT45908598 has already been credited on 17th May, 2018 in the ixigo money account linked to your email id animeshkhanna7348@gmail.com used by you to login on ixigo while making the booking.

For any further assistance feel free to write to us at money@ixigo.com.

Regards,
Team ixigo
Complaint comments  4 Comments     Updated: Share0Tweet0Share0

Comments

I tried booking train via ixigo and for paying I used tez upi when I payed amount got deducted but booking is pending, this is happening second time pls refund my money back

Sir on April 13 2018
I booked a ticket from kollam to katpadi
It's showing that payment success booking failure
They also show that refund initiated
But till now the money hasn't reached my account
Pls i want to knw abt my money, , which is not refund to my account ..so, pls refund my money as soon as possible
I have booked ticket i 10 may payment success but booking failure this happened two times both time 2848 rupees and one time have concelled that's refund also not completed I have payed 8544 rupees this is second time I complained today is 21 may but refund is not completed so what can I do finally I decide to case ixigo

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    Ixigo - cashback of rs. 750 not received