[Resolved]  Ixigo — cashback of rs. 750 not received

Recently booked a flight ticket from pune to delhi of 21st june 2018 vide trip id emt45908598 in vistarauk 992. As a commitment provide of rs. 750 as cashback in the form of ixigo money i retained the services of ixigo. After making the flight ticket, i was shocked to see that till now i havent received any ixigo money as committed by the ixigo
I hope for expedite resolution of this issue
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Jun 17, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
May 17, 2018
Ixigo Customer Care's response
Hi Animesh,

Greetings from ixigo!

The ixigo money for Booking ID: EMT45908598 has already been credited on 17th May, 2018 in the ixigo money account linked to your email id [protected]@gmail.com used by you to login on ixigo while making the booking.

For any further assistance feel free to write to us at [protected]@ixigo.com.

Regards,
Team ixigo
Complaint comments 

Comments

I tried booking train via ixigo and for paying I used tez upi when I payed amount got deducted but booking is pending, this is happening second time pls refund my money back

Sir on April 13 2018
I booked a ticket from kollam to katpadi
It's showing that payment success booking failure
They also show that refund initiated
But till now the money hasn't reached my account
Pls i want to knw abt my money, , which is not refund to my account ..so, pls refund my money as soon as possible
I have booked ticket i 10 may payment success but booking failure this happened two times both time 2848 rupees and one time have concelled that's refund also not completed I have payed 8544 rupees this is second time I complained today is 21 may but refund is not completed so what can I do finally I decide to case ixigo

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