[Resolved] Ixigo — did not get for what was talked on phone | |||
I was told that i would be given a coupon of 1000 which i can use in my ticket which had an issue but the coupon given to me cannot be applied on that ticket and can be used in future but i have no plans as such in future and wanted to do this now and since i will have to rebook my flight so coupon was necessary for me as i could have used it now. And as i am a student it is very difficult for me to book a ticket twice and so it was promised to me that i will be getting a coupon worth 1000. I am very dissatisfied and disappointed as i did not recieve what was told. Was this information helpful? | |||
Dec 22, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Nov 21, 2018 Ixigo Customer Care's response Hi, Greetings from ixigo We understand your concern however, we would appreciate your understanding on the fact that ixigo doesn't charge any booking fee hence, a directly discount coupon won't be possible from our end. Your complete payment directly happens on the service provider selected by you for booking and you can also refer the merchant name in bank transaction detail. Although there was no glitch with the booking, we could completely understand your pain and hence, we shared an exclusive coupon code with you through which you can earn ixigo money on your fresh booking. This is the best we could do in regards to your concern and seek your understanding here. Thanks for your kind cooperation! Regards, Team ixigo | |||
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Comments
Hello I have booked my 4 flight tickets from bom to del for6 dec2018from ixigo and I have payed through internet banking 20058rs tommarow but after my money deducted no mail no id or any message for confirmation.so please kindly help me as soon as possible.as I'm trying to contact to ixigo no and pick the call
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