[Resolved] Ixigo — didn't get my refund for failed booking

Roysandeepan

from Shamli, Uttar Pradesh

Address:

c-325 shalimar garden extn-2 sahibabad ghaziabad , uttar pradesh, 201005

I didn’t got my ticket refund. My booking failed on 25/4/2019. My trip id is ixitr[protected]. I booked ticket from ljn - aljn. Train no.12003 swarn shatabdi, journey date 29/4/19. Please help me on this issue and give my ticket refund as soon as possible. Ixigo had informed me that they will give my refund upto 2nd may, but still yet i didnt got my refund. Please resolve this issue as soon as possible

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Jun 12, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

Ixigo Customer Care's response Dear Sandeepan,

Thank you for contacting ixigo!

We understand your concern. Booking ID IXITR[protected] had failed and refund shall reflect into your bank account within 5-7 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement.

Please write back to us at [protected]@ixigo.com in case of any further assistance.

Happy Travels
Team ixigo