[Resolved]  Ixigo — didn't get refund of ixigo money

I booked a flight ticket but money got deducted but ticket was not booked. It's been 10 days and i didn't get the ixigo money refund. Now ticket price is increased by 300 and i had book at a higher price. I have put a like 10 mails and calls to ixigo but no reply.
So i request u to refund the ixigo money of 620 and increase in ticket price of 300 to my bank account as the mistake is on ur side.
Kolkata to hyderabad on 31 mar
(Trip id:[protected], yatra)
Name o[censored]ser: kasireddy murari kishan
Email address: [protected]@gmail.com
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Apr 21, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2019
Ixigo Customer Care's response
Hi Kasireddy,

Greetings from ixigo!

We can understand your disappointment. However, as updated over e-mail earlier please note flight pricing is beyond our control. Also, the ixigo money is already been credited to your wallet along with sent you a special coupon as well of worth Rs 1000/-.

In case of any other assistance do write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Comments

I have booked a ticket from Bangalore to Hubli due to the server problem my booking is failed and I have written mails to ixigo but no response .so please refund my money to bank account

In march 7 2019 i am booking train tickets from lxigo app, then train booking was failed, now a days iam not get my refund amount, please return my cancellation amount

M.renga's reply, Mar 16, 2019
Please refund my cancellation money
My ticket booking was pending till 1 hour ago...no response in app for it...
What can i do ??

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