Ixigo — double deduction amount for flight ticket

 
2 Reviews
 Nirmal Wankhede on Oct 1, 2017
I booked two tickets of flight on ixigo website from pune to chennai and a single return ticket of 2233 rupees from chennai to pune.
The ixigo app and website is not showing that ticket in my trips page. Even the pnr which i get it says in valid.
More over the amount of rupees 2233 is deducted twice from my bank account at the same time.
As the booking is not shown in my trips page, i cant quote that transaction for complaint. Even when i complained it, i didn't get any type of response. I am totally clueless. I am planning to go for consumer forum and cyber crime cell of maharashtra police.
Please help me.

My account on ixigo is nirmalwankhede3@gmail.com
Mobile no. [protected]

double deduction amount for flight ticket
double deduction amount for flight ticket
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Dear Nirmal,

Greetings from ixigo

As we check, your booking is done through Easemytrip and we have escalated your concern to their team. Please be assured that your amount is completely safe and the issue will be resolved in 24 hours. We appreciate your patience in the meanwhile.

Thanks for your cooperation!

Regards,

Team ixigo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    52%
    Complaints
    169
    Pending
    80
    Resolved
    67
    phone
    +91 12 4461 7880
    location
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    Ixigo - double deduction amount for flight ticket