[Resolved]  Ixigo — failure of ticket booking and deduction of money from my account

Failure of ticket booking and deduction of money from my sbi account, but there is no transaction details of my deduction in ixigo app history...
And i couldn't able to cancel or to do anything to refund my money back..
I have attached photo for details of my money deduction from my account..
Plzz help me to get my money refunded..
+1 photos
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May 26, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2019
Ixigo Customer Care's response
Hi Raqeebuddeen,

Greetings from ixigo!

Please note refund against the shared transaction is already been initiated and shall reflect into your account in 5 working days.

Rest assured! Your money is safe and will surely be refunded to your source account.

For any other assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Comments

Please sir mai tickets cancelled how Gaya hai per 1590RS wasps nahi aya hai this tickets is ltt to ddu
No number to contact and not refunding properly not proper guidence

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