[Resolved] Ixigo — Fees related

[Resolved] Ixigo — Fees related

R Rashmi Jyoti

I was booking my tickets for train 02367 BGP-ANVT for 8th March. The amount was deducted from Phone pe account but the app stopped working and it was regularly showing try again try again. I couldn't even put my password. When i tried looking for ticket there is no pnr status for that. I want refund for that. It is not even available in my transactions history. I m attaching transaction id. Please try to solve this matter as soon as possible. +1 photos Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jan 22, 2021 Ixigo Customer Care's response Dear Rashmi, Please be assured that the amount will be auto refunded within 7 days of the ticket is not issued. You can reach out to us via www.ixigo.com/help in case of any further issues. Thanks Team ixigo
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