[Resolved]  Ixigo — flight booking amount deducted, ticket not sent.

I booked at flight today at 3.20 in the noon. The flight details are as follows:-flight: 6e801
Scheduled travel date :12th jan from bombay to raipur.
Amount of rupees 3799 has been deducted from my sbi account, but flight confirmation has not been provided.
Also in my ixigo app my future trip tab is showing a blank page. This scheduled trip is not listed in it.
Please do the needful at the earliest possible.
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Jan 10, 2020
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2019
Ixigo Customer Care's response
Hi Supriya, as per the telephonic discussion with one of our team mate, your booking failed and amount will reflect in your account in 7 days. For any other concern, you may get back to us anytime.
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Comments

Hey hi I booked my train ticket from Krishnarajapuram to katpadi but my ticket hast been booked payment alone got deducted...Wen will I get my refund

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