[Resolved] Ixigo — flight booking refund | |||
I booked flight ticket on 9 sep from nagpur to mumbai of air india. But flight is delayed by 2 hrs so i got call from air india that you have option to cancel ticket without any charges 100% refundable and said we will refund your money to ixigo portal they will pay you, so i option to cancel the ticket. But then ixigo give me partially refund ie only rs 220 out of total rs3515. I already mail the documents from air india office which shows that i have charged zero rupees. Worst customer service i want to file case on company for this fraud. Was this information helpful? | |||
Aug 13, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Dec 02, 2019 Ixigo Customer Care's response Hi Sameer, Greetings from ixigo! We sincerely apologise for the inconvenience caused. Please note we are following up your case with our team concern and waiting for their update on the same. Please bear with us in the meantime. Regards, Team ixigo! Verified Support May 07, 2020 Ixigo Customer Care's response Hi Sameer, Greetings from ixigo! We wish to inform you that refund of INR 2916 against trip id: IF[protected] had been processed. NOTE: Starting 25th March 2020, we are available only on Chat & no email queries will be accepted by us. For any booking related query, please visit www.ixigo.com/help or visit the Customer service section on the ixigo app & Chat with us. Regards, Team ixigo | |||
1 Comment | |||
Comments
68%
Complaints
2400
Pending
355
Resolved
1516
View all 2400 Ixigo reviews & complaints
+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
View all Ixigo contact information
Transaction I'd:[protected]