[Resolved]  Ixigo — Flight got cancelled but refund not received

Dear team,
I have booked flight ticket from ixigo ranchi to mumbai flight name : go air g8 5168 departure : sun 13 sep 2020 14:00 arrival : sun 13 sep 2020 16:00 pnr no :p4lz2f but flight got cancelled so i didn't received my refund yet as it is more than 15 days so please do the needfull and give my refund as soon as possible:

Ticket booking id : amin
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Aug 9, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2020
Ixigo Customer Care's response
Hey,

We have raised a full refund request and the amount as applicable from the airline shall be refunded within the next 7 days.

Incase of full refund insurance fee for INR 4632 would be non refundable.

Thanks
Team ixigo
Verified Support
Sep 30, 2020
Ixigo Customer Care's response
Hey Zeeshan,

Refund for INR 26115 was successful on 29th September and shall relect in the payment source by 6th October.

Thanks
Team ixigo
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