[Resolved]  Ixigo — flight ticket booking failed- refund not initiated

On 20th March 2020, I three transaction of 5251 for flight booking. The first two failed and my money was deducted. Booking ids - IF[protected], IF[protected] for the two transaction. It was a upi transaction through phonepe. Although refund has been initiated, it is still not credited into my account. Total disputed amount is 10502. Please look into it and get back to me ASAP.
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Mar 26, 2020
Complaint marked as Resolved 
My money is refunded.
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2020
Ixigo Customer Care's response
Dear Customer,

Greetings from ixigo!

We see you have marked the complaint as resolved.

For any other assistance please do let us know.

Regards,
Team ixigo
Complaint comments 

Comments

Hllo sir me date 23/03/2020 KO vasco da gama to pune ke liye ticket book kiye the jo huwa nahi aur payment cutt gaya 1547.70 ruppes phone pay app se kiye the bhim upi se sir train no hai 12779 goa express please refund my rupess sir very argent
Nafish raja's reply, Mar 24, 2020
Hlao sir please Mara payment refund kijy 1547.70 ticket book nahi huwa aur paisa cutt gaya 23/03/2020 ko cutta hai vasco da gama to pune ka tha

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