[Resolved]  Ixigo — flight ticket get failed during booking but money get debited from account

I had trying to book an flight go air g8 643 from mumbai to delhi which timing has 21.15.
And my booking timing of ticket was 5.10pm on 31august. At the end of booking process there was a message that flight ticket booking has failed..
But an chargable amount of rupees 20299 are deducted from my account immediately.
So plz kindly refund my money very soon.
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Oct 4, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2019
Ixigo Customer Care's response
Hi Amit,

Greetings from ixigo!

We wish to inform you that refund against the transaction in question is already been processed from our end. Refund details are also shared over e-mail.

For any further assistance please do let us know.

Regards,
Team ixigo!
Complaint comments 

Comments

Mohd, Your C Shivaji Mah T (CSMT) - Mgr Chennai Ctl (MAS) train booking is confirmed.
PNR: [protected]
Booking ID: IXITR[protected]
View your Trip Here: https://ixtr.app.link/RTHGVV2OEZ
For any queries please write to [protected]@ixigo.com

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