[Resolved] Ixigo — for refund against reservation for journey ahmedabad to morbi

[Resolved] Ixigo — for refund against reservation for journey ahmedabad to morbi

M mehul patel1 from Vadodara, Gujarat

Sir, I booked a ticket for 16th febuary 2018 from Ahmedabad to morbi at KYQ GIMB EXPRESS, train number 15668. The tickets were confirmed. But due to more than 3 hours of delaying. I tried to cancel all of my tickets from ixigo because it was not directly booked from irctc. The cancellation process showed "cancelation process is not permitted after the journey date." but the train was already late 4 to 5 hours and reaching time ~22:17 on 16th february 2018 to the boarding station ahmedabad. Tdr file is also not being processed because of the same issue. Kindly do revert back as soon as possible! Thank you! +2 photos Was this information helpful? No (0) Yes (0)
Mar 22, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Feb 19, 2018 Ixigo Customer Care's response Hi Mehul, Greetings from ixigo! Hopefully your issue has been addressed. For any further query please write to us at [protected]@ixigo.com Regards, Team ixigo Mar 15, 2018 Updated by mehul patel1 I did not get any refund eventhough TDR accepted on IRCTC website. Ixigo has not refunded my money. Hello.. i had booked irctc train ticket (RS 340) through ixigo whose pnr no. [protected] journey was from ahmedabad to morbi on 14/02/2018., however train was more than three hours late and i had not do my journey and filed TDR on[protected]. TDR accepted on irctc website and status is also positive. TDR result show status like "CR Registered". however money has not been refunded by ixigo. please refund the money. train ticket information is given in photo attached. - mehul patel mobile no. [protected] [protected]
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