[Resolved]  Ixigo — fraudulent behaviour

I tushar kumar booked ticket from dto to jbp on 13 dec 2018 but after getting directed for payment and money (₹888.49) deducted from my account i didn't receive any ticket and ixigo app redirected me to its home screen please provide me refund you are not even concern regarding your customers. It was my fault that i trusted your application i have seen many complains of yours plz provide refund. As soon as possible
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Jan 14, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2018
Ixigo Customer Care's response
Hi Tushar,

Greetings from ixigo!

Please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better.

You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app.

For further assistance feel free to write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Comments

Dear sir i am parschase ixigo trian ticket payment mode mobikwik
my tranction id-ixi-2nhpd5mxlf5rnxcsqd-2
so please help me provide me ticket copy

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