Ixigo — frequent flights cancellation

Address:

600089

To whomsoever concerned,

I did a booking in on 25th february for my travel on april 18th from chennai to coimbatore as a round trip (Ref no:[protected] via ixigo - jet airways. The main reason for me choosing to book the flight through ixigo was because of a good discount which had reduced charges. But on 16/03/2019 i had received a notification from jet airways that my ticket was cancelled because of some unknown technical issues. But this is not the first time that such a cancellation is happening, but a 5 th time in just 6 months to me and my other friends. If this is the consequence which will happen whenever i book for flights through your app, i am sorry to say i will refrain from using your app and will caution all my friends and family members from doing so. If you really take your business seriously then please do the needful (Not just a refund which jet airways themselves have promised to do) for me to reconsider my decision and be a fine example for your other customers to have a decent intended experience using your app. Thanks.