[Resolved] Ixigo — full refund initiated by airline but till now not credited | |
Dear sir, Before 2-3 days i booked a flight to imfal to delhi. But my surname is wrong so i talk to indigo customer care so they are telling that you have booked a another flight within one hour and provide us pnr. Then you get full refund of flight ticket. Yesterday i talk to ixigo customer care so they said first you cancelled your ticket by your ixigo application and give reason that flight cancelled by airline. And you get full refund in two parts first 4568/- then 1500/- but after waiting two and three days till now i don’t get any refund. Pnr no.- rdjkmal Booking id - if[protected] Was this information helpful? | |
Jan 6, 2020 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Dec 06, 2019 Ixigo Customer Care's response Hi Abhijeet, Greetings from ixigo! We apologise for the inconvenience caused. We would like to inform you that your request for cancellation is in process and once we get the refund from airlines same will be processed from our end, and it will reflect in your source account within 7 days. Feel free to write us back in case of any further query. Regards, Team ixigo! | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
2400
Pending
354
Resolved
1515
View all 2400 Ixigo reviews & complaints
+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
View all Ixigo contact information
I had cancelled my ticket but I haven't received it my money yet