[Resolved] Ixigo — I am complaining about ticket booking issues | |
Dear sir, I have been regularly booking irctc tickets through your esteemed app. Yesterday i booked a ticked from kottayam to ahmedabad junctionn through your app and successfully made the payment. However at the time of logging into irctc credentials the transaction did not go through successfully. The transaction history in your app shows "payment successful booking pending". Order id: ixitr[protected] date: 19th apirl, 2019 Can you please help? Best regards, Was this information helpful? | |
May 26, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Apr 20, 2019 Ixigo Customer Care's response Hi Sunny, Greetings from ixigo! Please be informed booking against the shared id had failed and refund shall reflect into your bank account within 5-7 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement. Rest assured! Your money is safe and will surely be refunded to your bank. In case of any further assistance, please write to us at [protected]@ixigo.com. Regards, Team ixigo. | |
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