[Resolved] Ixigo — I am complaining about ticket pending and no status update | |
Hello sir, i booked 1ticket from kanpur to deoria sadar for 9th april, 2018 in gwalior barauni express (I. E gwl bju mail) train no. 1124. I booked on 19/02/2019 at 9:52 am but it's been take a few hours that there has been no status generate and payment has been made successfully.. Please generate report as soon as possible or refund money.. So that i booked other one..
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Mar 23, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Feb 20, 2019 Ixigo Customer Care's response Hi, Greetings from ixigo! Thank you for writing in. Please be informed booking against the id-IXITR[protected] had failed and refund shall reflect into your bank account within 5 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement. Rest assured! Your money is safe and will surely be refunded to your bank. In case of any further assistance, please write back to us at [protected]@ixigo.com. Regards, Team ixigo. | |
2 Comments | |
Comments
I can booked my train tickets 3 srikakulam to vijawada actually 4 tickets amount is debited in my account 3 tickets is conform. 1 ticket is pending so please refund balanced amount.
Reply
I am booking train ticket with ixigo. Date 19.02.2019. Some net isshu my ticket was cancelled. So here I wrote my order id is IXITR[protected] and my payment id is 1WBKH078R66RUBE251 and amount rs. 1462.31. Please refund my amount in my account urgently its request
Shraddha Ghadigaonkar's reply, Feb 25, 2019
Aru u there to listen my complaint. Please refund amout
Shraddha Ghadigaonkar's reply, Feb 25, 2019
I am just requesting ixigo to refund my amount within a day.
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