[Resolved] Ixigo — I book train ticket vadodara to ajmer

JITENDRA MAKHIJA

from Surat, Gujarat

Address:

Vadodara, Gujarat, 390011

I don't know what happening i book ticket vadodara to ajmer from ixigo they said me it take 40 minute now 9 hours gone my money stuck u don't customer executive number also i mailing continues i did not get any reply what kind of app is this i want my money back my transaction id is ixitr[protected] i don't want to make ticket from your app i want money back... Plzzzz

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Dec 16, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2018

Ixigo Customer Care's response Hi Jitendra,

Greetings from ixigo

We apologize for the inconvenience caused. We want to inform you that your full amount has been already refunded as the PNR could not be issued by Indian Railways. Kindly check your bank statement once as some banks don't notify via sms when refund is credited.

For any assistance, you can write to us at [protected]@ixigo.com

Regards,
Team ixigo

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Comments

Gregory Josh Lepcha

from Tadpatri, Andhra Pradesh

Hi
Today i booked 2 tickets from hyderabad to patna from my account money is paid but my ticket is not comfired... So its just showing pending but from my account money is gone..3814 this mch money was cut... I really want return my money as soon possible.. Thank you

Surendar jangid

from Bengaluru, Karnataka

I have booked my ticket from ixigo app and it has been cancelled and i have not got the money back

Surendar jangid's reply, Nov 9, 2018

I have booled a ticket from ixigo app and it has been cancelled and i have not got the refund money what i should do