[Resolved] Ixigo — i tried to book a train ticket, money is debited from me but is couldn't get the ticket. please refund my money, pipers 1015.40

Subin0993

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On 20th of march 2020 i tried to book a 3a ticket in 16525 aluva to krishnarajapuram - for 3rd april 2020 (Bengaluru). I had lost my money from my accountant but i didn't get the ticket. I tried to book the ticket through ixigo app. Dear ixigo please refund my money. My email address is [protected]@gmail.com. Please don't take away my trust from your app because i live this app very much and recommend it to many to use. Please don't cheat me. Please make immediate actions to resolve my complaint. I hope ixigo understood my pain. I lost my money. If you need i can show you money transaction details from my account to your axis bank account

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May 1, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2020

Ixigo Customer Care's response Dear Customer,

Greetings from ixigo!

We wish to inform you that refund of INR 1015.40 against the failed booking attempt has already been initiated and same shall reflect into your account by now.

For any other assistance please do let us know.

Regards,
Team ixigo