[Resolved] Ixigo — I'm completing about my money refund | |||||
Hi team, I have booked 6 train tickets from bengaluru to subramanya road in karwar express (16523) on (20.07.2018) but the booking didn't take place and the amount of 1500/- got deducted from my account twice. Lateri have been received notification saying the booking failed and amount willbe refunded within 5 day. The current status says that the payment is initiated but i haven't received any amount to my account. Requesting you to look into it and do the needful. Attached screenshot for reference. Thanks and regards, Venu [protected] Was this information helpful? | |||||
Jul 28, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jul 30, 2018 Ixigo Customer Care's response Hi Venugopal, Greetings from ixigo! Please be informed refund of amount Rs 1500 against your failed booking has been initiated already been initiated from our end and all the details are sent to you on [protected]@gmail.com. For further assistance feel free to write to us at [protected]@ixigo.com. Regards, Team ixigo. | |||||
 3 Comments | |||||
Comments
Booking failed on 20 July for 5th August Janshatabdi 12022 Tata-Howrah.
Kindly refund my money.
payment id is their with me.
orderID: IXITR[protected]
Kindly refund my money.
payment id is their with me.
orderID: IXITR[protected]
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I had tried booking ticket twice from DLI to SVDK on dated 25th July (journey date 26th Jul) but ticket was not booked and got msg regarding payment failure however amount got deducted from my bank account.
It’s been 5 days I haven’t received money back in my bank account yet.
Please check and resolve it asap.
User ID : prakas1339
Booking ID : IXITR[protected] AND
Booking ID : IXITR[protected]