[Resolved] Ixigo — irctc train ticket amount deducted but ticket not booked

[Resolved] Ixigo — irctc train ticket amount deducted but ticket not booked

H hema priya .j

I had booked 6 tickets from Chennai central to New Delhi ..RS 4947.70 has been deducted from my account on 26.1.2020 at 16.43pm .. It didn't ask for IRCTC final password...my booking couldn't be completed..my money is also not refunded still... kindly book the ticket or refund ASAP.. UPI transaction Id[protected] Google transaction Id CICAgKCerrz5UQ +1 photos Was this information helpful? No (0) Yes (0)
Mar 2, 2020 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Jan 27, 2020 Updated by hema priya .j Update the train ticket status at the earliest Jan 27, 2020 Updated by hema priya .j There is no proper customer care number... provide correct customer care number Verified Support Jan 30, 2020 Ixigo Customer Care's response Hi, Greetings from ixigo! We are sorry for the trouble caused. We are not able to find any details. Request you to please share your exact e-mail and contact number with which you were logged in at the time of booking. You can email us the details at [protected]@ixigo.com. Looking forward to your response. Regards, Team ixigo
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