[Resolved] Ixigo — it's about train timing in your app

[Resolved] Ixigo — it's about train timing in your app

A Ajirif from Changanacheri, Kerala

Hi I hope you have the control of train timing and schedule app of ixigo. Here i would like to request you to see the way how where is my train is doing for their customers or passengers. You guyz don’t do accuarated running status stataion to station. What i mean here is ixigo app always shows wrong train position on running time and when train arrives a station, for eg;Train A arrives station Abc, then your app shows the previous station where it’s wrong.It has been continuing for a long and i have been keep sending feedback., No reply No solvency...shame!!! Was this information helpful? No (0) Yes (0)
Aug 29, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 Ixigo Customer Care's response Hi, Greetings from ixigo! Sorry for the inconvenience caused. Please be informed our team is working hard to make this feature flawless and accurate. It's true that it;s been quite a while that running status is not accurate on all occasion but perfection takes time and we are committed towards perfection. And you will see gradual improvements in the next updates to come. We seek your kind patience and loyalty in the mean time. For any other assistance feel free to write to us at [protected]@ixigo.com. Regards, Team ixigo.
Add a Comment	Share
Submit Close