[Resolved]  Ixigo — ixigo money refund

Booking details: 8694788 – mryyqf – cheapticket – uk924 – ahmedabad-bengaluru

Pfa the details of ixigo money which was redeemed. The flight got cancelled by airline and not by me and hence i am eligible for full refund. Rs. 600 ixigo money was used. Hence. I request to refund that as ixigo money. Also, i also got addtional 550 of[censored]sing ixigo coupon. Hence would like some part of it to be refunded as ixigo money if possible. At least the basic 600 should have been refunded long back

Kindly do so as soon as possible. Awaiting your reply.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 11, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
Ixigo Customer Care's response
Hi Jugal,

Greetings from ixigo!

We wish to inform you that against the shared trip id ixigo money used will be re-credited to your ixigo wallet and the coupon code used has been revalidated which can be used in your future bookings.

For further assistance please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information